Please refer to the following frequently asked questions to ensure the best possible simulcast.

What kind of equipment is needed for Standard Streaming?

You'll need an internet connection and a computer connected to your IMAG or projector.

Internet Connection:
A high-speed connection to the Internet (DSL, Broadband connection;
recommended minimum of 500k download speed). For HD multi-bit-rate events, we
recommend minimum constant 6MB down speed connection (4x a standard T-1 speed).

Computer Requirements:
A local computer (Mac or PC) with the latest version of Flash Media Player software enabled. Recommended hardware for best experience:

Windows®
Intel® Pentium® II 450MHz, AMD Athlon™ 600MHz or faster processor (or equivalent)
128MB of RAM

Macintosh
PowerPC® G3 500MHz or faster processor
Intel Core™ Duo 1.33GHz or faster processor
128MB of RAM

128MB of VRAM*

*Recommended for GPU hardware acceleration–dependent features.
Flash Player will use software mode for systems that do not meet the system requirements

Be sure to review our End User Requirements and Best Practices for Quality Streaming. 

Also, to ensure your site location is capable for this simulcast please visit our Test Stream page.

What kind of equipment is needed for HD Streaming?

For higher resolution, high bit-rate streaming, we recommend the following minimum specifications on your local computer:

Computer Requirements:
A local computer (Mac or PC) with the latest version of Flash Media
Player software enabled. Recommended hardware for best experience:

Windows®
Intel Pentium 4 2.33GHz,
AMD Athlon™ 64 2800+ processor (or equivalent)

128MB of RAM
64MB of VRAM*

Macintosh
PowerPC G5 1.8GHz or faster processor
Intel Core Duo 1.33GHz or faster processor

256MB of RAM
64MB of VRAM

Note: Your computers internal graphic card in your system needs to be able to handle the HD quality requirements. For further information contact your OEM graphics card manufactures website

Browser Compatibility:
Vidego is compatible with all major browsers for the end-user. We
recommend Internet Explorer 7.0 or Firefox 3.0 for the best experience.

Be sure to review our End User Requirements and Best Practices for Quality Streaming. 

Also, to ensure your site location is capable for this simulcast please visit our Test Stream page.

What do we do if we have technical problems during the simulcast?

We have a technical team ready to assist you before and during the broadcast at 866-708-1452 or aboveandbeyond@316networks.com.

For Trouble with Firewall/Security Issues:

Firewall Ports for Flash Enabled: Port 1935, port 443 and HTTP traffic port 80. RTMP traffic enabled as well.